Contact Us

We pride ourselves in offering the best customer service.  If you need any assistance, have any questions or concerns, please feel free to reach out to us.

Here is how to get in touch with one of our Customer Service advocates:

  2. If you are in the United States, call us at (800) 684-5016.  Available 7 days a week, our Customer Service hours are 9:00 a.m. to 9:00 p.m. EST.
  3. If you are outside of the United States, please see use email.

NOTE: For emails inquires, we will do our very best to respond as soon as we can.

For Mailing/Returns Address:

ATTN: The Ru Store
150 Dorchester Ave.
Unit 303
Boston, MA 02127